Video Creator App

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Australian Launch

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Spam Policy

Effective Date: November 02,  2023

Version: 1.0


Spam Policy for Richiew Pty, Ltd | Trading Name РName Promo Video Creator

At Richview Pty, Ltd, we value the trust and privacy of our users. We are committed to providing a safe and enjoyable experience for everyone who uses our brand-name promo video creator app. To maintain the integrity of our platform and protect our users from unwanted spam, we have implemented the following spam policy:

1. User Registration and Communication:

a. User Consent

Upon user registration, Richview Pty, Ltd ensures that users explicitly consent to receive communication from us relating to their account, updates, and relevant promotional content. Users have the option to unsubscribe from these communications at any time.

b. Communication Channels:

Richview Pty, Ltd will only communicate with users through official email or in-app notifications. We will not engage in unsolicited communication outside of these approved channels.

c. Opt-Out Option:

Users will always have the option to unsubscribe or opt out from receiving promotional content from Richview Pty, Ltd. We respect our users’ preferences and ensure that opting out is simple and hassle-free.

2. Prohibited Spam Activities:

a. Unsolicited Messages:

Richview Pty, Ltd strictly prohibits users from sending unsolicited messages, including but not limited to promotional or marketing content, to other users within the app. Users must obtain the recipient’s consent before sending messages or promotional content.

b. User Reporting:

We encourage users to report any spam or unwanted communication within the app. Reports will be promptly reviewed, and appropriate action will be taken to address the issue, including potential suspension or termination of the offender’s account.

c. Account Security:

Richview Pty, Ltd expects users to maintain the security and privacy of their accounts. Users must not engage in activities that compromise the security of other users’ accounts, such as unauthorized access attempts or distribution of harmful software.

3. Enforcement and Consequences:

a. Policy Violation Investigations:

Richview Pty, Ltd reserves the right to investigate any reported or suspected violations of our spam policy. We will take appropriate action, which may include warning, suspension, or termination of the offender’s account, depending on the severity of the violation.

b. User Education:

We will actively educate our users about our spam policy and promote responsible and ethical behaviour within the app. By providing clear guidelines and expectations, we aim to foster a respectful and spam-free community.

c. Cooperation with Authorities:

In cases where spam activities violate applicable laws or regulations, Richview Pty, Ltd will cooperate with the appropriate authorities to ensure legal action is taken against the responsible parties.

This spam policy aims to maintain a positive user experience and protect our users from unwanted and intrusive communications. Richview Pty, Ltd is committed to continuously monitoring and updating this policy to adapt to evolving spamming techniques and to maintain the highest standards of user privacy and security.

Please note that this spam policy is subject to the terms and conditions outlined in our platform’s terms of service and privacy policy, which users must accept when registering on our app.